Privacy policy

Thank you for visiting our website www.sentirparfum.com, the website and brand of Freebird Products (Dutch Chamber of Commerce no. 72175494). By using our website, you may leave personal data behind. In this privacy and cookie policy we describe what we do with this data and the extent of your control over the data.

Sentir (“SENTIR”) respects your privacy. We fully comply with the Dutch Data Protection Act (Wet Bescherming Persoonsgegevens) and the Dutch Telecommunications Act (Telecommunicatiewet). In this Privacy Policy you can read what kind of personal data we collect and how we store, protect and use your personal data. Furthermore, you can read for which purposes we will use your personal data and with whom your data will be shared.

What does this Privacy Policy apply to?

This Privacy Policy applies to your use of the “Website” www.Sentirparfum.com and the mobile application “Apps” offered under the name Sentir and all products and services that we offer you via our Websites and/or Apps.

Personal data

In this Privacy Policy, your “personal data” means information or pieces of information that could allow you to be identified as a person.

Your consent

Sentir will not collect, use or disclose your personal data without your prior consent. Therefore, we ask you to agree to this Privacy Policy before you can use our Websites or Apps.

 

Which personal data do we process?

Your personal data may be collected in several ways, for example when you visit our Websites, register on our Websites, place an order, subscribe to the newsletter, fill out a form, contact us or use our services.

We also process your IP address, the history of your transactions, payment details, browser language and – if you have given us permission – your geolocation.

In addition we may also process non-personal data whenever you interact with our Websites. This data may include your browser name, the type of your computer and technical information about your means to connect to our Websites (such as the operating system and the utilized internet service providers).

 

How do we use your personal data?

We use and process the personal data you have provided us with for the purposes described below.

  • We use your email address to send you information and updates about your order. We may also send you information about topics that might be interesting for you. You can unsubscribe from these services at any time.
  • We use the data about your browser language, your IP address and geolocation in order to address you in a language you speak and to show you content that relates to the country you reside in.
  • In case of fraud, we will share your personal data with the victim in order to allow this person to file a report with the police. We will not share more data than necessary for the report, and we will notify you in advance when we are about to share your data for this purpose.

 

Who do we share your personal data with?

Sentir does not sell, trade, or rent personal data to third parties.

Third-party service providers

In order to render our services, there are data that we will need to share with third-party service providers.

For payments made via our websites, we use third-party services such as payment gateways and other payment transaction processors. These third parties are contractually obliged not to use said data for any other purpose than to effectuate the payment.

Generic aggregated (non-personal) data

We may share generic aggregated data with our business partners, trusted affiliates and advertisers. In such case the data will be fully anonymized.

 

How do we protect your personal data?

We protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services using SSL, the data is only accessible through a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. We use appropriate data collection, storage and processing practices.

Cookies

We may use cookies to enhance your experience when you use our Websites. A cookie is a small text file, containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit our Websites again, the cookie allows our Websites to recognize your browser or device. You can change your cookie settings in your browser, if you don’t want cookies to be sent to your device. Please note that some Website features or services of our Websites may not function properly without cookies.

We use the following types of cookies on our Websites:

Technical cookies: these are cookies that are essential for the operation of our Websites, they enable you to move around our Websites and use our features.

Analytical/statistical cookies: we use these cookies to track visitor statistics. We use these statistics to continuously improve the Websites and mailings, and thus offer you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate when they’re using our Websites. This helps us to improve user navigation and ensure users to find what they need more easily.

Tracking cookies: these cookies monitor clicking behaviour and surfing habits. By means of these cookies we can see whether and when you view your profile, and whether you click through to our websites.

Third party websites

You may find advertising or other content on our Websites that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Websites. In addition these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that are linked to our Websites, are subject to the terms and policies of that website.

Mobile Message Service Terms and Conditions

Last updated: 28-oct-2024

The [Sentir Parfum] mobile message service (the "Service") is operated by [Sentir Parfum B.V.] (“Sentir Parfum”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Sentir Parfum’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Sentir Parfum through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Sentir Parfum. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Sentir Parfum mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to or email us.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Modifications to this Privacy Policy

We can update our Privacy Policy from time to time. When we change this Privacy Policy in a significant way, we will post a notification on our Websites along with the updated Privacy Policy. We may also notify you via your email address, and request you to accept the updated Privacy Policy before you can continue your use of our Apps and Websites.

Your rights and who to contact

You have the right to tell us if you:

  • don’t want to be contacted in the future by us;
  • would like a copy of the personal information which we have processed about you;
  • would like us to correct, update or delete your personal information in our records;
  • wish to report any misuse of your personal information

Questions and feedback

All your questions, comments and concerns relating to this privacy & cookie policy and our privacy practices are welcome. You can contact us by normal post (Freebird Products, f.a.o. privacy officer, Van der Valk Boumanweg 180D, 2352 JD Leiderdorp) or send an e-mail to info@sentirparfum.com.